#1 - Booking a Powerstart (30 Faces in 30 Days)
Hi _____! How are you? Okay, random question, so I am now a Mary Kay beauty consultant and part of my training is to give 30 women a free facial in my first month. Basically, you get an anti-aging facial and foundation matching! Any chance you could be one of my 30?
That's it :) your goal is to send this script (don't change the wording except the name) to everyone you know! And it has to be personalized and individually sent to each person. If you mass message you will get no response. You can send this by txt, by email and by personal FB message! Happy booking 😊
Ideally you want to send this to over 75-100 people today. If you send it to 100, 10 will say yes. If more say yes, GREAT! That's a blessing! Don't worry, 50% of what you book will cancel or reschedule, so it's recommended to overbook and even double and triple book the same time slot. It always works itself out 😊
#2 - Booking Facebook Referrals
#3 - To Friends of Facebook Friends Booking
Hi, I am Kimberly and I don't think we've met, but Leslie Dauphinee gave me your name. I have a favor to ask you...She is helping me with a Mary Kay contest. I am trying to earn my 3rd pink Cadillac!!! And I have to do 100 free facials this month to earn that. I am running out of people I know, so I have resorted to messaging complete strangers via Facebook, lol! She thought you might be adventurous enough to lend me your face and you get a FREE GIFT. Can you help me out? Thanks either way! 💖Kimberly
Ok awesome! I hold all individuals facials at my studio in Lincolnton on Tuesday and Thursday evenings. Or, if you would prefer to share your appointment with 2-5 friends (and get FREE products). I can be a little more flexible on the date. What works better for you?
#4 - Booking Stop & Shops/Holiday Coffees
For current customers: Hey ___! I have a fun way to help u save money & time during the Holidays & even get HUGE discounts on some of ur MK faves! I know it's a really busy time for women, that's why I'm offering quick Holiday Coffees and Stop & Shops! If u have an hour, have a quick holiday coffee with girlfriends and shop at 1/2 price with me!! I even bring the coffee and cookies! If you only have 15 min to spare, let's schedule a time for me to swing by ur office or home to help take care of those stocking stuffers! Which option is best for u?
#5 - Booking from a Lead Box
#6 - Following Up from Roses & Booths to Book
"Hi, this is Brittany Mitchell with Mary Kay... we met earlier today when I handed out roses at your office. As promised, I'm calling with the results of the drawing we held, and I have good news for you! You were one of our winners! Unfortunately, you didn't win the GRAND prize... but you DID qualify for a complimentary facial, color makeover and $25 in FREE product of your choice! So I was calling to let you know you won, and also to schedule a time in the next week or so that we can get together for about an hour so you can enjoy your free facial and makeover, and most importantly, pick out your free product! What's better for you... weekend day or weekend? (Wait for answer...) Day or evening? (Wait for answer...) Great! I have (choice #1) or (choice #2)... which is better for you? (Wait for answer...) Great! So that's (repeat their choice of day and time back to them). I'm going to send you a confirmation e-mail with driving directions to my studio, which is just a mile from your office. If you would, just reply back to me... so I know you received it... and I will look forward to seeing you (repeat their choice of day and time here). *** By the way, if you want to invite some friends to join you, feel free. When you have five friends join you, you'll get $50 in free product of your choice instead of just $25. Thanks so much, and I'll see you soon!"
If the appointment is scheduled for more than 48 hours from now, also say "I'll also pop a confirmation card in the mail to you... what's your mailing address?" This line would go where the *** is in the script above.
#7 - Referrals from Parties to Bok
Hey Rachel, my name is Jenny. I don't think we have met, but Amy Major gave me your name. I have a favor to ask. If they don't respond back within 30 minutes go ahead and send the second message: She is helping me with a Mary Kay project! I am working on (insert your financial goal here) & I have to do 30 free facials this month & feature them in my Think Pink Professional Women's Portfolio to earn it! I am running out of people I know, so I have resorted to texting complete strangers, Lol! She thought u might be adventurous enough to lend me your face & u would get a FREE GIFT from me! She really enjoyed her pampering session & wants to pass it on to u! Can u help me out?
2. What to say when they reply back with a yes:
If they reply back with sure or they will help, then you say:
Great, would you prefer weekdays, weeknights, or weekends (or what ever your availability is)?
Wait for her reply.
Perfect, I can do __________ or __________. Which works better for you? If those don’t work, I have more to chose from.
Would you like for me to come to you or you come to me (I live _________)?
Awesome! I have you down for _______ at your place!
Now, this can be just me and you or you can invite friends to join us. I give: (explain your hostess plan). There is no obligation to do this; I just know people love FREE stuff.
If she replies that she will try to get a few friends together, let her know you will touch base with her in a couple of days to see who she asked to join. (This is when you will get names and numbers of the people she invited so you can pre-profile and you will also coach her on how she can get them to show up!)
Keep your wording casual and light. Stray away from the words party, invite, guests, hostess, etc… Now a days, this makes ladies think of more work and they will be less likely to book with you.
#8 - Customer Service Follow Up Scripts (Follow up every 2 days, 2 weeks and 2 months!)
#9 - Selling to Men for Holidays
#10 - Team Building Scripts
#11 - Booking Interviews
#13 - Pre-profiling guests for Party (Day before Text Script)
Hey Chrissie, this is Jenny w/Mary Kay. I will be at Breanan's House tonight to do facials/makeovers. I just wanted to be sure I came prepared, so just answer the questions below really quick and I can't wait to meet u tonight at 7:00!
(Send the questions as a separate text)
1. Is your skin dry, normal, combination, or oily?
2. What one thing would u want to change about your skin?
3. Have u ever tried Mary Kay? If so how long ago?
4. What r u currently using to take care of your skin?
5. Do u usually wear makeup? If so, what kind of coverage do u like, very light, medium, or full?
6. Will/can u bring a friend or two with to get a FREE GIFT from me?